Paris Ricks
@parisricks
Dedicated customer service professional with strong organizational skills.
What I'm looking for
I am a dedicated customer service professional with a strong commitment to providing exceptional service. With experience as an Engagement Coordinator at Signify Health, I handle over 200 customer interactions daily, ensuring that each customer receives personalized and friendly service. My ability to memorize company products and services allows me to answer questions quickly and efficiently, contributing to customer retention and satisfaction.
Prior to my role at Signify Health, I worked as a Sales Associate at Walmart, where I honed my skills in customer engagement and problem-solving. I greeted customers, assisted them in finding products, and processed sales transactions while maintaining an organized and stocked environment. My strong work ethic and ability to work well both independently and in a team setting have been key to my success in these roles.
Experience
Work history, roles, and key accomplishments
Engagement Coordinator
Signify Health
Sep 2022 - Present (2 years 10 months)
Handled over 200 daily customer interactions, providing detailed and personalized service to enhance retention. Memorized company products and services to efficiently answer questions and increase productivity. Collected customer data and facilitated healthy home visits.
Sales Associate
Walmart
Jul 2019 - Sep 2022 (3 years 2 months)
Greeted customers, answered inquiries, and assisted with product location. Maintained stocked and organized shelves and displays. Processed sales transactions and resolved member issues.
Education
Degrees, certifications, and relevant coursework
Simmons High School
HS Diploma, General Studies
Completed high school education. Focused on general studies curriculum.
Availability
Location
Authorized to work in
Job categories
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