At TriWest Healthcare Alliance, I navigate CRM systems to track cases, update notes, and process service requests. I also verify patient information for accuracy.
At Signify Health, I entered visit data, notes, and member responses, and maintained digital records of outreach and follow-ups. I updated member records and call outcomes in CRM systems.
At Senture, I documented member interactions and updated account records in Humana systems while handling sensitive health information confidentially. Earlier, at Marshalls, I supported store operations and onboarding and maintained merchandise displays.
