Open to opportunities

Paola Cuadra Azucar

@paolacuadraazucar

I’m an events and hospitality professional delivering VIP, guest-experience focused luxury events end-to-end with operational excellence.

Turkey

Message

What I'm looking for

I’m looking for a luxury hospitality or events team where I can own end-to-end coordination, deliver VIP guest experiences, and keep raising operational standards. I want a place that rewards attention to detail and continuous growth.

I’m a Hospitality & Events professional with extensive experience in luxury hotels and high-profile event coordination. I specialize in guest experience, VIP service, and end-to-end event execution, driven by operational excellence and truly personalized service. I’m passionate about creating seamless, memorable experiences while continuously growing within the luxury events and hospitality industry.

As an Events Coordinator at JW Marriott Marquis Hotel Dubai, I manage events from pre-sales handover through to post-event wrap-up. I liaise between clients, sales, and operational teams to ensure flawless execution of both individual and group events. I take pride in aligning details across stakeholders so every moment runs smoothly for guests and teams.

Previously, I served as an Executive Butler at Grosvenor House, The Luxury Collection Hotel, supervising the team to ensure standards are met and personalizing guest experiences. I handled VIPs and high-profile guests, managed administrative duties, and created a luxury experience that aligns with BSA and Forbes standards. At Raffles Doha, I was part of a pre-opening team, following LQA and Forbes standards while delivering personalized, high-end service, assisting special requests, and maintaining room standards.

My hospitality foundation also includes roles such as Resort Host at Rosewood Mayakoba and Front Desk experience at Intercontinental Hotel Lisbon, where I focused on seamless stays, special requests, concierge-style support, and exceptional customer service. Earlier, I cross-trained within full-service resort standards at Walt Disney World Swan and Dolphin and also worked as a Business Analyst at UAssistMe, strengthening my ability to support clients and operations with clarity and care. I bring that same attentive, solutions-oriented mindset to luxury events—always aiming for calm execution, consistent standards, and guest satisfaction.

Experience

Work history, roles, and key accomplishments

Events Coordinator

JW Marriott Marquis Hotel Dubai

May 2025 - May 2026 (1 year)

Managed events end-to-end from pre-sales handover through post-event wrap-up. Liaised between clients, sales, and operational teams to ensure flawless execution for individual and group events.

Event Management Client Liaison VIP Service Time Management

Executive Butler

Grosvenor House, The Luxury Collection Hotel

Oct 2023 - May 2025 (1 year 7 months)

Supervised the team to ensure service standards and personalized guest experiences for luxury stays. Managed VIPs and high-profile guests while handling administrative duties to align experiences with BSA and Forbes standards.

Team Supervision Standards Compliance Administrative Management Opera PMS Microsoft Office

Butler

Raffles Doha

Aug 2022 - Sep 2023 (1 year 1 month)

Joined the pre-opening team for the Katara Hospitality and Accor collaboration at Raffles Hotel. Followed LQA and Forbes standards while delivering personalized VIP care, handling special requests, and maintaining room standards for seamless guest stays.

VIP Forbes Standards Room Standards Management Attention To Detail

Business Analyst

UAssistMe

Jan 2021 - Jun 2022 (1 year 5 months)

Provided customer service and supported real estate assistance and real leasing management. Assisted with client support activities to help manage inquiries and leasing needs.

Customer Service Leasing Support Administrative Coordination Problem Solving Process Support

Management Trainee

Walt Disney World Swan and Dolphin

Nov 2018 - Nov 2019 (1 year)

Maintained Marriott International and Disney Company standards across a full-service complex resort. Cross-trained in different sections of the Rooms Division Department to support end-to-end guest experience.

Rooms Division Operations Cross Training Marriott Standards Disney Service Standards Teamwork Customer Service

Resort Host

Rosewood Mayakoba

Feb 2018 - Jul 2018 (5 months)

Provided personalized hospitality to ensure guests had seamless and memorable stays. Assisted on arrival, coordinated special requests, arranged in-house and outside activities, and delivered concierge services with high attention to detail.

Guest Service Concierge Services Arrival Assistance Attention To Detail

Front Desk

Intercontinetal Hotel Lisbon

Oct 2016 - Jan 2017 (3 months)

Managed guest check-ins and check-outs, handled reservations, and addressed inquiries or special requests. Provided information about hotel amenities and local attractions while delivering exceptional customer service to enhance each stay.

Front Desk Operations Reservation Management Check Out Customer Service Guest Information Provision

Server

Ritz Carlton Penha Longa

Jun 2015 - Dec 2015 (6 months)

Built fine dining food-and-beverage skills while supporting service in a high-standard restaurant environment. Delivered guest-focused support with attention to detail as part of the dining team.

Fine Dining Service Food & Beverage Guest Service Teamwork Attention To Detail