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emre ozsnEO
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emre ozsn

@emreozsn

Hotel Operations Manager at Aegean Park Hotel, coordinating daily hotel operations and overseeing IT systems and technical troubleshooting.

Turkey
Message

At Aegean Park Hotel, I coordinate daily operations across front office, housekeeping, food and beverage, maintenance, and IT. I also oversee hotel IT systems, network connectivity, and day-to-day technical troubleshooting.

I work with hotel ownership on operational planning, service improvements, and problem-solving. My responsibilities also include supporting staffing coordination, guest relations, complaint resolution, purchasing, and supplier communication.

At The Broadmoor, I completed a cross-departmental hospitality internship, working as a restaurant host at Summit Restaurant and a barista at Café Julie’s. I also supported valet operations by coordinating guest vehicle requests and recording vehicle check-ins and check-outs in an internal system.

My experience includes guest relations at Hillside Beach Club, front office reception and food and beverage service at Aegean Park Hotel, and supporting the finance department at Bilkent Hotel. I bring a background in tourism and hotel management alongside experience with hotel systems, digital tools, and AI workflows.

Experience

Work history, roles, and key accomplishments

EY

Family Restaurant Operations

Ege Ev Yemekleri

Jul 2020 - May 2021 (10 months)

Participated in opening the family restaurant and coordinating its day-to-day departmental operations.

BH

Finance Department

Bilkent Hotel

Jan 2020 - Jun 2020 (5 months)

Supported hotel finance department activities.

HC

Guest Relations Representative

Hillside Beach Club

Jun 2019 - Sep 2019 (3 months)

Supported guest relations and guest service operations.

Education

Degrees, certifications, and relevant coursework

Bilkent University logoBU

Bilkent University

Bachelor's Degree, Tourism and Hotel Management

2013 - 2021

Grade: 2.52

Graduated with a degree in Tourism and Hotel Management, achieving a GPA of 2.52.

ML

Manisa Halit Görgülü Anadolu Lisesi

High School Diploma

2011 - 2013

Completed high school education at Manisa Halit Görgülü Anadolu Lisesi from 2011 to 2013.

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