Seçil Varan
@seilvaran
Hospitality professional with expertise in guest relations and service.
TurkeyWhat I'm looking for
As a dedicated hospitality professional, I have cultivated a strong foundation in guest relations and service excellence through my academic and practical experiences. Graduating from Kocaeli University with honors in Tourism Management, I have developed a comprehensive understanding of the hospitality industry, including marketing, operations, and customer service.
My journey began with a solid education at Üsküdar Cumhuriyet Mesleki ve Teknik Anadolu Lisesi, where I specialized in Food and Beverage Services. I gained hands-on experience through various internships, including a nine-month kitchen internship that honed my culinary skills and understanding of kitchen operations. My professional experience spans roles in restaurants, event catering, and cinema ticket sales, where I consistently prioritized customer satisfaction and quality service.
Currently, I am employed at Ets Ersoy Turistik Servisleri AŞ, where I manage guest relations and oversee online platforms. My ability to integrate operational processes and report outcomes has been instrumental in enhancing service delivery. I am passionate about furthering my career in hospitality, focusing on roles that allow me to leverage my skills in guest engagement and service management.
Experience
Work history, roles, and key accomplishments
Misafir İlişkileri Sorumlusu
Ets Ersoy Turistik Servisleri AŞ
Feb 2022 - Present (3 years 4 months)
Managed all guest relations processes and oversaw the development of online platforms, including decision-making and reporting.
Sipariş Takip Sorumlusu
SBS BİLİMSEL BİO ÇÖZÜMLER SAN. VE TİC. AŞ.
Oct 2021 - Feb 2022 (4 months)
Monitored the process of online orders from the warehouse to shipping, coordinating with production for domestic and international orders.
Gişe Satış Sorumlusu
Cinemaximum A.Ş
Oct 2019 - Oct 2021 (1 year 11 months)
Handled ticket sales at the cinema box office and managed the organization of public areas.
İnternet Satış Personeli
Bilfen Kolejleri A.Ş
Jul 2019 - Oct 2019 (3 months)
Prepared online orders for educational materials and managed shipping processes for parents.
Garson
La Piatto Restaurant
Jan 2018 - Sep 2018 (8 months)
Managed both kitchen and service operations, prioritizing customer satisfaction and quality standards.
Mutfak Stajyeri
Kentur AŞ
Sep 2016 - Nov 2016 (2 months)
Completed a nine-month internship in various kitchen sections, focusing on kitchen organization and customer satisfaction.
Garson
Kentur AŞ
Jun 2016 - Sep 2016 (3 months)
Worked in the banquet team, serving at weddings, henna nights, special openings, and VIP events, ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
KÜKocaeli Üniversitesi
Bachelor of Tourism Management, Turizm İşletmeciliği
2017 - 2021
Grade: Onur Belgesi
Activities and societies: İngilizce ve Rusça eğitimi aldım.
Kocaeli Üniversitesi Turizm İşletmeciliği ve Otelcilik Yüksekokulu, Konaklama İşletmeciliği Bölümü’nden mezuniyet oldum. Okulumuz akademisyenleri alanlarının en iyilerinden olup, sektör için gerekli bütün bilgi, beceri ve deneyimleri doğrultusunda bizleri yönlendirmişlerdir.
Üsküdar Cumhuriyet Mesleki ve Teknik Anadolu Lisesi
High School Diploma, Yiyecek İçecek Hizmetleri
2013 - 2017
Grade: 88.48
2013-2017 döneminde, Cumhuriyet Mesleki ve Teknik Anadolu Lisesi’nde Yiyecek İçecek Hizmetleri alanı Mutfak dalında öğrenim gördüm. 12. Sınıfta dokuz ay mutfak stajımın ardından iş yeri açma belgesine de sahip olarak okulumu 88,48 ortalama ile her yarıyıl takdirname belgesi alarak tamamladım.
Availability
Location
TurkeyAuthorized to work in
Job categories
Interested in hiring Seçil?
You can contact Seçil and 90k+ other talented remote workers on Himalayas.
Message SeçilFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
