I'm currently supporting IT infrastructure at Texam Project LLP, providing remote and onsite user support, ERP and AutoCAD license updates, asset management, onboarding, offboarding, and vendor coordination.
At Bobst India through Hemmersbach, I supported more than 450 plant users across hardware, software, networking, Microsoft 365, Intune, Azure MFA, Active Directory, ServiceNow, 3DEXPERIENCE/CATIA, and Palo Alto VPN. I've also supported production-critical operations for Mercedes-Benz India, deploying systems through SCCM and prioritizing incidents to minimize downtime.
Across client environments including Yeshiva University, Telstra, Tata Motors, and Sciformix, I've delivered remote and onsite support, server patching, backup operations, desktop deployment, network troubleshooting, and ITIL-based service management.
