Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@belindastarch
Customer Service Specialist with 8+ years of experience.
I am a dedicated Customer Service Specialist with over 8 years of experience in delivering exceptional support in both remote and office settings. My expertise lies in CRM systems, lead generation, customer onboarding, and client retention. I have a proven track record of driving customer satisfaction, resolving issues swiftly, and enhancing operational workflows. Currently, I am advancing my financial services knowledge as a CFA Charter candidate.
Throughout my career, I have managed over 80 daily customer interactions using Salesforce and Zoho CRM, achieving a remarkable 95% satisfaction score by addressing customer inquiries with professionalism and efficiency. My role at Old Mutual Life Insurance involved resolving approximately 50 customer inquiries daily across various channels, ensuring timely and effective solutions while fostering strong, long-term client relationships.
I am passionate about enhancing customer loyalty and have successfully implemented engagement strategies that increased loyalty by 20%. My commitment to excellence and continuous improvement drives me to seek opportunities where I can contribute to a team focused on delivering outstanding customer experiences.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
USA CALL PRO
Jan 2023 - Present (2 years 10 months)
I am a customer service specialist at USA CALL Pro.
Old Mutual Life Insurance
Jan 2018 - Nov 2023 (5 years 10 months)
I was a client support representative at Old Mutual Life Insurance from 2018 to 2023
Old Mutual Life Insurance
Jan 2018 - Jan 2023 (4 years 11 months)
Resolved approximately 50 customer inquiries daily across multiple channels, ensuring timely solutions and fostering strong client relationships. Managed and stored insurance documents securely using SharePoint and DocuSign.
ZB Bank Ltd
Jan 2018 - Jan 2020 (1 year 11 months)
Responded to 80-100 inquiries daily with a 90% first-contact resolution rate. Opened and managed over 1000 client accounts, enhancing customer loyalty through personalized engagement strategies.
Degrees, certifications, and relevant coursework
Certificate, Sales and Marketing
2019 -
Achieved a 95% satisfaction score by resolving issues with professionalism and speed in Sales and Marketing.
Bachelor of Commerce, Banking
2016 -
Bachelor of Commerce in Banking.
Software and tools used professionally
You can contact bella and 90k+ other talented remote workers on Himalayas.
Message bellaRenicia Williams
Customer Support, Intersect
nkululeko ndlovu
Remote Online Customer Consultant, Online Casino
Kelebogile Matsangu
IT Support (Secondment), InsureAfrica Underwriting Managers
Kudakwashe Starch
Customer Support Specialist, Cartrack Pty Ltd
Pamela Tinotenda Wela
Customer Service Specialist, RealLawEstate
Sibahle Sontshatsha
Customer Service Agent, Sourcefit SA
Pamela T Wela Pamela T Wela
Customer Support Client Support, RealLawEstate
Xolani Khanyile
Customer Wellbeing Executive, Healf
Hlengiwe Precious Nkosi
Customer Service Agent, Nutun BPO
audrey madiga
Online Customer Service Specialist, Guardrisk (Admed)