Pallavi Sunnapu
@pallavisunnapu
HR Executive focused on employee engagement, HR operations, and payroll coordination.
What I'm looking for
I’m an HR Executive and people-oriented HR professional with international work exposure in the United Kingdom. I focus on employee engagement, HR operations, and workforce administration—always aiming to improve workplace culture while keeping processes compliant and accurate.
In my Associate HR role at Psycare Limited, I supported end-to-end employee engagement activities, coordinated staff welfare initiatives, and helped new employees through onboarding and induction. I maintained employee records, attendance data, and leave tracking with confidentiality, while coordinating with payroll and administration teams to support timely salary processing and resolve payroll-related queries.
Earlier, at Hinduja Global Solutions, I coordinated operational processes and maintained reports supporting performance and compliance, improving issue resolution and workflow management. I bring strong stakeholder coordination, HR documentation and reporting, and cross-functional collaboration skills, with experience also in customer service and day-to-day team coordination from Luton Airport.
Experience
Work history, roles, and key accomplishments
Associate HR
Psycare Limited
Nov 2022 - Nov 2023 (1 year)
Supported end-to-end employee engagement and staff welfare initiatives to build a positive workplace culture. Managed HR documentation and records, supported onboarding, coordinated payroll-related queries, and assisted with compliance and employee relations.
Customer Service Executive
Luton Airport
Jan 2022 - Oct 2022 (9 months)
Managed 200+ customers daily while delivering positive service experiences through clear communication and effective problem resolution. Supported team coordination, followed updated procedures and quality standards, and assisted supervisors with operational improvements.
Senior Process Associate
Hinduja Global Solutions
Feb 2019 - Nov 2021 (2 years 9 months)
Coordinated operational processes and maintained reports to support performance tracking and compliance needs. Monitored workflows, resolved issues, managed documentation for reviews, and worked with internal teams to streamline processes and reduce delays.
Education
Degrees, certifications, and relevant coursework
BPP University
Master of Science (MSc), Business Development & Project Management
Completed an MSc in Management (Business Development with Project Management) at BPP University in 2022.
Pragathi Degree College for Women
Bachelor of Science (B.Sc.), Science
Completed a Bachelor of Science (B.Sc.) at Pragathi Degree College for Women, graduating in 2015.
Availability
Location
Authorized to work in
Job categories
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