Open to opportunities

Muskan Lohanj

@muskanlohanj

I’m a motivated HR Executive fresher, skilled in recruitment, onboarding, and HR operations to improve hiring efficiency.

India

Message

What I'm looking for

I’m looking for an HR role where I can support efficient talent acquisition, contribute to onboarding and employee documentation, and strengthen HR operations. I value clear processes, teamwork, and opportunities to grow quickly and add measurable impact.

I’m a highly motivated HR Executive fresher with strong knowledge of recruitment, onboarding, HR operations, employee documentation, and coordination. I bring clear communication, time management, and a focus on maintaining organized HR processes to help teams run smoothly.

I’ve strengthened my people skills through customer-facing work as a Service Advisor, where I handled open-ended questions, documented issues and corrective actions, and supported strong customer satisfaction. I’m comfortable following up, resolving complex problems, and keeping accurate records.

I’m eager to contribute to efficient talent acquisition and support overall HR functions—especially through structured recruiting processes, careful documentation, and reliable coordination. I want to bring consistency, responsiveness, and problem-solving to every step of the HR lifecycle.

Experience

Work history, roles, and key accomplishments

Service Advisor

British Airways

Jan 2022 - Jan 2023 (1 year)

Provided customer service by greeting clients, asking open-ended questions, and resolving issues to maintain high satisfaction standards. Documented problems and corrective actions, offered helpful add-on services, and followed up to confirm resolution.

Customer Service Communication Problem Solving Upselling