Palesa Lenyatsa
@palesalenyatsa
Hospitality professional with hospitality management training, strong customer service and operational experience.
What I'm looking for
I am a hospitality professional trained in Hospitality Management (National Diploma) with practical experience in hotel operations and local government LED/Tourism work. I combine frontline customer service with administrative and reporting skills developed during internships.
At Road Lodge I supported senior staff, compiled night-audit and occupancy reports, supervised laundry operations and assisted reception, strengthening my operational and supervisory abilities. In my role at Setsoto Local Municipality I handled phone and permit processing, data capture, CV assistance, and supported business training projects.
I hold short courses in Wines of the World and Microsoft Digital Literacy, and I have been recognized for community engagement through volunteer leadership with hunger-relief organisations and for participation in university singing competitions. I am first-aid trained and bring patience, adaptability, problem-solving and strong interpersonal communication to every role.
I am committed to continuing professional growth in hospitality, tourism and community-focused program delivery, and I seek opportunities where I can contribute operational excellence, customer-focused service, and support community or local economic development initiatives.
Experience
Work history, roles, and key accomplishments
LED/Tourism Intern
Setsoto Local Municipality
Jul 2022 - Jul 2024 (2 years)
Managed administrative tasks including phone support, permit laminating, data capture in Excel/Word, CV assistance, and supporting projects and business trainings over a two-year internship.
Trainee Manager
Road Lodge
Jun 2018 - Dec 2018 (6 months)
Supported senior staff with administrative operations, compiled daily/weekly/monthly night-audit and front-desk reports, supervised laundry, and assisted reception during a 6-month internship.
Education
Degrees, certifications, and relevant coursework
University of Johannesburg
BTech, Business Administration
2019 -
Enrolled in a BTech in Business Administration starting February 2019; studies listed as pending.
Microsoft Imagine Academy
Certificate, Digital Literacy / IT
2020 - 2020
Completed the Microsoft Digital Literacy course from March 2020 to June 2020.
University of Johannesburg
National Diploma, Hospitality Management
2016 - 2018
Completed a National Diploma in Hospitality Management between March 2016 and November 2018.
University of Johannesburg
Short Course, Hospitality / Beverage Studies
2016 - 2017
Completed the 'Wines of the World' short course between March 2016 and September 2017.
Ficksburg High School
Grade 12 / Matric, General/Secondary Education
Completed Grade 12 with coursework including English Home Language, Afrikaans, Mathematics, Business Studies, Life Sciences, Consumer Studies, and Life Orientation.
Availability
Location
Authorized to work in
Job categories
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