SRSonja Van Rensburg
@sonjavanrensburg
Experienced hospitality professional with expertise in event management and customer service.
South AfricaWhat I'm looking for
I am a dedicated and passionate hospitality professional with a strong background in customer service, event coordination, and team leadership. My experience spans various roles, including Receptionist, Event Coordinator, and Administrator, where I have consistently delivered high-quality service and demonstrated strong organizational skills.
I hold multiple certifications in hospitality services, including Food and Beverage Services, Reception Services, and Event Management. My professional journey has equipped me with the ability to work effectively under pressure, maintain attention to detail, and lead teams to achieve operational excellence.
I am committed to continuous learning and professional development, having completed courses in leadership, personal development, and conservation studies. My passion for hospitality is driven by a desire to create memorable experiences for guests and contribute to the success of the organizations I serve.
Experience
Work history, roles, and key accomplishments
Admin Assistant & Wimpy Coordinator
Engen Highveld
Jan 2021 - Present (4 years 5 months)
Managed cash-ups, fuel accounts, and daily reporting while overseeing staff schedules and stock management.
Server
Rafter’s Pub & Grill
Jan 2020 - Jan 2021 (1 year)
Provided excellent customer service, managed food and drink orders, and ensured compliance with health regulations.
Receptionist and Personal Assistant
Mabrina Eiendomme
Mar 2018 - Apr 2018 (1 month)
Handled client reception, appointment scheduling, and general secretarial duties while maintaining client information.
Administrator and Junior Manager
La Rosa
Feb 2018 - Mar 2018 (1 month)
Managed reception duties, assisted in the bar and kitchen, and handled stock control and cash balancing.
Event Coordinator
Monte De Dios
Jan 2018 - Feb 2018 (1 month)
Coordinated weddings and conferences, handling all aspects from planning to execution, including admin tasks and food tasting.
Team Leader in Food and Beverage Service
Sondela Academy
Jan 2017 - Jan 2018 (1 year)
Oversaw food and beverage services, managed cash control, and ensured operational standards during conferences and events.
Student Manager
Sondela Academy
Jan 2017 - Jan 2018 (1 year)
Managed customer service and event coordination while training students and staff. Acted on behalf of the Conference Services Manager, ensuring optimal workflow and adherence to departmental policies.
Education
Degrees, certifications, and relevant coursework
Engen Highveld
Admin Assistant, Administration
2022 -
Currently working as an Admin Assistant & Wimpy Coordinator, managing daily operations and administrative tasks.
City & Guilds
City & Guilds Certifications, Hospitality Management
2017 - 2018
Completed various City & Guilds certifications in hospitality, including reception services, food and beverage services, and basic food preparation.
Pretoria University
Workplace Orientation Program, Business Management
2017 - 2018
Participated in a workplace orientation program and courses on starting and managing a business, enhancing entrepreneurial skills.
Sondela Academy
Certificates in Hospitality Services, Hospitality Management
2016 - 2017
Earned multiple certificates in Hospitality Services, focusing on skills proficiency in events support, reception operations, and food and beverage services.
Hoërskool Wolmaransstad
National Senior Certificate, General Education
2011 - 2015
Completed the National Senior Certificate, which provided a foundation for further education and skills development.
Availability
Location
South AfricaAuthorized to work in
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