Open to opportunities

Paisley Scott

@paisleyscott

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Strategic Marketing and Client Success Leader with 7+ years of experience.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, values client success, and offers opportunities for professional growth.

I am a Strategic Marketing and Client Success Leader with over 7 years of experience in driving adoption, engagement, and growth within the fintech and SaaS sectors. My career has been marked by a proven ability to execute go-to-market strategies and manage cross-functional programs while fostering strong relationships with C-level stakeholders. I excel at translating insights into impactful campaigns that yield measurable results in fast-paced, regulated environments.

In my most recent role as a Senior Client Marketing Manager at Pepper HQ, I orchestrated success strategies for enterprise accounts, leading digital product implementations and performance optimization initiatives. My efforts resulted in a 30% acceleration in onboarding timelines and significantly increased platform engagement. I am passionate about championing scalable improvements and aligning commercial priorities with platform capabilities to maximize account value.

Throughout my career, I have consistently focused on client engagement and success as strategic levers for growth. I have developed and executed comprehensive success plans, facilitated quarterly business reviews, and acted as a trusted liaison between clients and internal product leaders. My commitment to fostering deep client partnerships and advocating for enhancements has elevated annual recurring revenue and retention across global accounts.

Experience

Work history, roles, and key accomplishments

Senior Client Marketing Manager

Pepper HQ

Jan 2024 - Mar 2025 (1 year 2 months)

Orchestrated the end-to-end success strategy for a portfolio of enterprise accounts, leading digital product implementations, performance optimization initiatives, and long-term growth planning. Acted as the principal strategic advisor to senior client stakeholders, aligning commercial priorities with platform capabilities to drive measurable outcomes and maximize account value.

Performance Optimization Strategic Advisor Stakeholder Management Cross Functional Collaboration

Client Relationship Manager

Door Ventures

Oct 2022 - Dec 2023 (1 year 2 months)

Drove client engagement strategy across investor and fund manager verticals, consulting on platform integrations, data architecture, and transformation initiatives tailored to complex investment operations. Delivered strategic training and enablement programs to support organizational change, foster adoption, and deepen client partnerships across global accounts.

Client Engagement Data Architecture Training Programs Customer Success

Client Service Associate

Media Wealth

Jul 2020 - Sep 2021 (1 year 2 months)

Strategically led digital transformation initiatives for an ultra-high-net-worth client base managing $700M in assets, driving platform engagement and lifecycle success through high-impact enablement strategies. Partnered directly with the CEO and Head of Product to reengineer internal service workflows, resulting in a 40% reduction in resolution times and a measurable uplift in digital product ad

Digital Transformation Client Services

Client Service Associate

Vista Wealth Management

Apr 2019 - Sep 2021 (2 years 5 months)

Designed and executed a firm-wide digital onboarding and client enablement strategy across hybrid advisory teams, reducing time-to-value by 30% and accelerating platform familiarity for high-value clientele. Developed scalable, client-centric knowledge content—including technical walkthroughs and product documentation—that drove a 20% increase in adoption of new digital features and releases.

Onboarding Enablement Documentation

District Manager

ADP

Jun 2018 - Mar 2019 (9 months)

Consulted with business leaders across the Bay Area to design and deploy cloud-based HR and payroll systems tailored to compliance, tax, and time-tracking needs. Successfully managed end-to-end sales and implementation cycles, earning top-performer status in consultative solution delivery.

HR systems Payroll Systems Compliance Sales Cycle Management Consulting

Education

Degrees, certifications, and relevant coursework

City, University of London

Master of Arts, Media and Communication

Studied advanced topics in media and communication, focusing on strategic communication and digital media landscapes. Developed expertise in analyzing and disseminating complex information across various platforms.

San Jose State University

Bachelor of Arts, Communication

Completed a comprehensive curriculum in communication, building foundational knowledge in interpersonal, organizational, and mass communication theories. Gained skills in effective communication strategies and public speaking.