Open to opportunities

Paige Kennedy

@paigekennedy

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Customer-focused administrator with strong service, organisation, and communication skills.

United Kingdom

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What I'm looking for

I seek a customer-focused administrative role where I can use my scheduling, compliance, and communication skills in a supportive team with clear growth opportunities.

I am a customer-focused administrator with hands-on experience in customer service, office administration, and call-centre roles. I have proven ability to manage scheduling, maintain compliance records, process documentation, and deliver excellent front-line customer experiences in hospitality, healthcare staffing, transport services, and remote call-centre environments.

I thrive under pressure, am extremely organised, and bring strong verbal communication and interpersonal skills to every role. My achievements include coordinating clinician rostering and compliance, managing vehicle service bookings and administrative planning, and consistently providing friendly, accurate customer support.

Experience

Work history, roles, and key accomplishments

Current

Customer Call Center Advisor

Current

Stonewater

Oct 2023 - Present (2 years 4 months)

Handles remote inbound customer calls, resolving inquiries and providing service support to clients while maintaining professional communication and record updates.

Customer Service Remote Support CRM Communication Problem Solving Data Entry Time Management

Nursery Assistant

Baker Street Nursery & Preschool

Sep 2023 - Oct 2023 (1 month)

Supported early years care by assisting with daily routines, supervising children, and helping staff with activities and upkeep to ensure a safe, nurturing environment.

Childcare Supervision Communication Health & Safety Teamwork Routine Support Record keeping

Trainee Office Administrator

DMB Services

Jun 2021 - Aug 2023 (2 years 2 months)

Managed vehicle service bookings and administrative workflows, producing legal documents, scanning and filing paperwork, maintaining planners, and handling customer calls to support garage operations.

Scheduling Document Management Microsoft Word Excel PowerPoint Outlook Administrative Support

Apprentice Office Administrator

Nurseline Health Care

Nov 2020 - May 2021 (6 months)

Supported scheduling and compliance by booking clinicians for shifts, maintaining staff records, uploading timesheets, and ensuring PPE and certifications were current to support care delivery.

Scheduling Data Entry Compliance Management Records Management Payroll Processing Microsoft Office Communication

Waitress & Kitchen Porter

The Lawns Public House & Restaurant

Nov 2019 - Oct 2020 (11 months)

Provided front-of-house and kitchen support, maintaining high cleanliness and service standards while taking orders and serving guests to build satisfaction. Managed food prep, dishwashing, deliveries, and compliance with health regulations during high-volume shifts.

Customer Service Food Preparation Order Taking Teamwork Time Management Health & Safety