m tahmid
@mtahmid
Organised and passionate individual with strong communication skills.
What I'm looking for
I am a dedicated and reliable professional with a strong background in administrative support and customer service. My experience at Tower Hamlets Council involved working with two teams, where I honed my skills in handling sensitive information and ensuring efficient office operations. I am adept at using various systems, including the Mosaic system, to assist social workers in their vital roles.
In addition to my administrative experience, I have worked in retail at Sainsbury's, where I developed my teamwork and communication skills while addressing customer needs. My training with Bart's Health NHS Trust has further equipped me with essential customer service skills and a growth mindset. I am passionate about continuous learning and personal development, which I demonstrated through my work experience in both telecommunications and education.
Experience
Work history, roles, and key accomplishments
Entrepreneur
Self Employed
Sep 2021 - Present (3 years 9 months)
Launched a home-based business selling candied fruits, generating significant income in a short period. Gained insights into business operations and customer relations.
Teaching Assistant
Stebon Primary School
Jul 2021 - Aug 2021 (1 month)
Assisted teachers in classroom setup, prepared educational activities, and supported children's learning and behavior management. Fostered positive relationships with students aged 4-5.
Administrator/Receptionist
Zamir Telecom
May 2021 - Jun 2021 (1 month)
Performed administrative tasks including answering calls, managing inquiries, and maintaining electronic records. Collaborated closely with team members to ensure smooth operations.
General Assistant
Sainsbury's
Mar 2021 - Apr 2021 (1 month)
Provided customer service, replenished stock, operated tills, and managed cash transactions. Enhanced teamwork and communication skills while dealing with diverse customer needs.
Business Support Admin
Tower Hamlets Council
Jan 2021 - Feb 2021 (1 month)
Worked in a dual role supporting the frontline team in adult social care and the safeguarding and DoLS team. Responsibilities included handling post, managing supplies, using the Mosaic system for case management, and organizing client documentation.
Education
Degrees, certifications, and relevant coursework
Learn Direct
Btec Level 3 NVQ Diploma, Various Subjects
2016 - 2018
Grade: Distinction
Studied various subjects including Maths, English, IT, Graphic Design, History, and Business Administration, achieving grades such as B in Maths and Distinction in Btec Level 3 NVQ Diploma.
Stepney Green Maths, Computing & Science College
Secondary Education, General Education
2010 - 2015
Availability
Location
Authorized to work in
Job categories
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