Paige De la cruz
@paigedelacruz
I manage automotive warranty claims, audits, and accounting schedules for BMW and MINI service operations.
United StatesWhat I'm looking for
I've supported BMW and MINI service operations for 15 years, managing warranty claims, repair-order coding, policy compliance, payment submissions, appeals, and accounting schedules.
At BMW of Murrieta, I managed warranty operations from 2018 to 2024, analyzed monthly warranty data, supported service audits, trained technicians on stories and punch times, and supervised a warranty assistant and warranty booker. I also held Warranty Administrator roles at BMW of Escondido, BMW of Riverside, and Warranty Processing Company, using Reynolds, Tekion, and IDM systems.
I bring hands-on administrative, accounting, customer service, data-entry, and appointment-setting experience, including Reynolds and Xtime scheduling.
Experience
Work history, roles, and key accomplishments
Warranty Administrator
Warranty Processing Company
Jun 2025 - Present (1 year 3 months)
Codes service repair orders to BMW standards in Reynolds system, submits claims for payment, appeals claims as needed, and manages accounting warranty schedule.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Associate of Arts, Information Technology
2013 - 2016
Pursued an Associate of Arts in Information Technology, gaining foundational knowledge in computing and information systems.
San Pasqual High School
High School Diploma, General Studies
2002 - 2006
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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