Oumaima Moustakim
@oumaimamoustakim
I support multilingual customers with clear, empathetic service in fast-paced environments.
SpainWhat I'm looking for
I've supported customers at Pummarola, a professional tourist photography service, and an IFEMA event, communicating clearly with international audiences in English, Arabic, French, and Spanish. I answer questions, clarify requests, provide accurate information, and help customers make decisions.
I'm comfortable managing multiple needs under pressure, processing card payments through POS systems, and coordinating with teams to keep service running smoothly. I'm motivated to build a long-term career in customer service and bring reliable, customer-focused support to every interaction.
Experience
Work history, roles, and key accomplishments
Front of House & Bar Assistant
Pummarola
May 2026 - Jun 2026 (1 month)
Communicated directly with customers to understand requests, answer questions, and provide accurate information about food, beverages, and services. Managed multiple customer requests, processed card payments, and coordinated with kitchen and floor teams to ensure efficient service during peak periods.
Education
Degrees, certifications, and relevant coursework
IES El Lago
Vocational Training, International Commerce
2025 -
Pursuing a bilingual vocational training program in International Commerce.
High School Ibno Maja
High School Diploma, Science
2021 - 2022
Completed high school with a focus on Physics (French option).
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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