Looking for a job

Beatriz Reyes acosta

@beatrizreyesacosta

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Customer service professional at GELATERÍA PORSABOR, serving customers and handling orders and payments.

Spain

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What I'm looking for

I’m looking for an opportunity in the technology and service sectors, especially in customer service, operations support, or administrative management, where I can learn and develop new skills.

At BINTER CANARIAS, I worked as cabin chief and cabin crew member, coordinating cabin safety procedures and maintaining onboard service standards. I provided personalized service to national and international passengers.

At GELATERÍA PORSABOR / RESTAURACIÓN, I served customers directly, handled payments, prepared orders, and coordinated with the team. I also worked as cabin crew at IBERIA AIR NOSTRUM and as a waitress at RAKAPOSHI TAPAS BAR/ RESTAURACIÓN and 100MONTADITOS TENERIFE.

I’m looking for an opportunity in the technology and service sectors, especially in customer service, operations support, or administrative management. I’m ready to learn and develop new skills.

Experience

Work history, roles, and key accomplishments

Atención al cliente / Dependienta de mostrador

Gelatería Porsabor

Sep 2025 - Aug 2026 (11 months)

Provided direct customer service, managed cash register, prepared orders, and maintained quality service while coordinating with the team.

Customer Service Cash Handling order preparation Team Coordination

Jefa de cabina y tripulante de cabina (TCP) y Sobrecargo (SCC)

Binter Canarias

Jan 2023 - Aug 2025 (2 years 7 months)

Led cabin crew, coordinated safety procedures, and ensured service standards on board. Provided personalized attention to national and international passengers, with effective communication and decision-making under pressure.

Leadership Safety Procedures Customer Service Communication Skills Decision making Team Coordination

Camarera

Rakaposhi Tapas Bar

Jan 2024 - Feb 2024 (1 month)

Provided customer service and room service in a restaurant setting.

Customer Service Food Service

Tripulante de cabina de pasajeros (TCP)

Iberia Air Nostrum

Apr 2022 - Oct 2022 (6 months)

Provided personalized passenger service, resolved needs and incidents, and worked as part of a team while complying with procedures and quality standards.

Customer Service Problem Solving Teamwork Compliance Quality Standards