oseni kazeem

I've supported customer-facing financial operations at Oxygen X Finance, Ecobank Nigeria, and Firmus Capital, handling debt collection, bank transactions, payment plans, account reconciliation, and financial reporting.

At Oxygen X Finance, I contact customers with overdue payments, negotiate repayment plans, update records, and maintain collection-effort documentation. At Ecobank, I processed transactions, assessed customer needs, supported remittance services, and referred customers to relevant products.

I've also covered key accounts across Lagos as a Sales Representative for Nigerian Bottling Company, developing customer relationships, qualifying leads, and presenting products. I bring marketing education, customer experience training, data science and analytics training, and a result-oriented approach to team goals.