OKoscar kenduiwa
@oscarkenduiwa
IT Manager and Business Analyst driving digital solutions and operations.
KenyaWhat I'm looking for
I am an Information Technology Manager and Business & Quality Analyst with over five years of experience delivering digital solutions, managing IT operations, and improving business processes in healthcare and agricultural environments.
I have led end-to-end deliveries including serverless marketplace platforms, mobile and USSD features, geofencing, and maintained IT infrastructure while ensuring data security, staff training and helpdesk support.
I combine technical skills (HTML, CSS, JavaScript, databases, networking) with strong stakeholder engagement, testing and documentation practices, and a track record of meeting targets, growing revenue and delivering operational improvements.
Experience
Work history, roles, and key accomplishments
IT Manager
Joy Ellen Hospital
Mar 2022 - Present (3 years 8 months)
Manage the hospital's IT systems and infrastructure, implemented IT policies to ensure data security and compliance, and led helpdesk support and staff training to improve operational uptime and user satisfaction.
Business and Quality Analyst
DigiFarm Kenya Limited
Feb 2021 - Aug 2021 (6 months)
Led end-to-end delivery of DigiFarm marketplace and features (USSD, geofencing, input distribution) using AWS Serverless and Agile, conducted requirements discovery and test-driven specifications to improve product quality and delivery.
IT Intern
County Government of Nakuru
Jan 2019 - Dec 2020 (1 year 11 months)
Performed hardware maintenance, backups and restorations, managed user accounts and LAN resources, and trained end-users on applications and operating systems to improve departmental IT capability.
Sales Agent
Odyssey Capital
Jan 2017 - Dec 2018 (1 year 11 months)
Promoted financial products, retained and grew customer base, gathered market intelligence and consistently achieved 100% of sales targets while handling confidential client information.
Education
Degrees, certifications, and relevant coursework
KUKabarak University
Bachelor of Science, Business Information Technology
2019 - 2022
Grade: Second Class Honors, Upper Division
Completed a Bachelor of Science in Business Information Technology, graduating with Second Class Honors, Upper Division.
KUKabarak University
Diploma, Business Information Technology
2017 - 2019
Grade: Credit
Completed a Diploma in Business Information Technology, awarded Credit.
KKKenya Accountants and Secretaries National Examinations Board (KASNEB)
Accounting Technicians Certificate, Accounting
2015 - 2016
Completed the Accounting Technicians Certificate (ATC), passing Level 1 and Level 2 examinations.
Menengai High School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2012
Grade: C+
Attained the Kenya Certificate of Secondary Education with a mean grade of C+ (Plus).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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