Osama Ebrahim

I am a dedicated German Language Student with hands-on experience in hospitality and front desk operations. My time as a Hotel Receptionist at Nefertiti Hotel in Luxor has equipped me with the skills to manage guest services effectively, ensuring a seamless experience for all visitors. I pride myself on my multilingual communication abilities, fluently speaking German, English, and Arabic, which allows me to connect with a diverse range of guests.

During my tenure at the hotel, I successfully managed reservations, coordinated with housekeeping, and handled guest inquiries and complaints with professionalism. My attention to detail and organizational skills have enabled me to maintain accurate billing records and provide guests with essential information about hotel services and local attractions. I am passionate about delivering exceptional guest experiences and continuously improving my skills in the hospitality industry.