Looking for a job

Habiba Adel

@habibaadel

Customer Service Agent at Teleperformance who handled German and English voice support and documented customer interactions in CRM systems.

Egypt

Message

At Teleperformance, I handled customer support calls in German and English, responding to customer inquiries and complaints.

I documented and updated customer interactions using CRM systems while maintaining performance and quality standards.

I earned a Bachelor’s Degree from the German Department of the Faculty of Al-Alsun at Ain Shams University. I’m interested in technology-driven environments.

Experience

Work history, roles, and key accomplishments

Customer Service Agent

Teleperformance

Jan 2023 - Jan 2026 (3 years)

Handled customer support calls in German and English, resolving inquiries and complaints while maintaining satisfaction. Documented interactions using CRM systems and managed multiple tasks in a fast-paced environment.

CRM Systems Customer Support German English Problem Solving Multitasking Time Management