Open to opportunities

Osagie Edo-Taiwo

@osagieedotaiwo

Message

Dedicated Customer Care Representative with a focus on satisfaction.

Nigeria

Message

What I'm looking for

I am looking for a role that allows me to further enhance customer satisfaction and develop my skills in a supportive environment.

I am a dedicated Customer Care Representative with extensive experience in providing exceptional support and resolving customer inquiries. Since 2019, I have honed my skills in addressing customer needs and enhancing overall satisfaction. My adaptability and efficiency in fast-paced environments have allowed me to thrive in roles that require strong communication and problem-solving abilities.

At Etimon Global Resources Limited, I delivered prompt customer support and streamlined communication channels, ensuring that customer issues were resolved quickly and effectively. Currently, at De Psalmist World of Technology, I continue to provide excellent service, collaborating with my team to implement improvements in service delivery. My commitment to customer satisfaction drives me to go above and beyond in every interaction.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Representative

Current

De Psalmist World of Technology

Feb 2021 - Present (4 years 8 months)

Provide excellent customer service and support, resolve customer problems efficiently, and collaborate with team members to improve service delivery.

Customer Service Problem Solving Team Collaboration Communication

Customer Care Representative

Etimon Global Resources Limited

Jan 2019 - Feb 2021 (2 years 1 month)

Delivered prompt and efficient customer support, handled inquiries, and resolved issues to maintain high customer satisfaction. Assisted in streamlining communication between customers and management.

Customer Support Communication Problem Solving Customer Satisfaction