Oratiloe Legodi

I am a dynamic customer service, sales support, and administrative professional with hands-on experience in BPO, hospitality, and client-facing environments. I excel at high-volume communication, CRM usage, and building customer loyalty through empathy and clear communication.

In recent roles I converted leads into confirmed bookings, achieved sales targets, resolved escalations, and reduced average handling time while maintaining service quality. I collaborate effectively with cross-functional teams to ensure seamless customer experiences and accurate documentation.

I bring additional strengths in multilingual communication (English, Setswana, Sesotho), proficiency with MS Office, Google Workspace, CRM systems and virtual communication tools, and I am available for remote, hybrid, or international opportunities.