Opeyemi Oloyede

I am a dedicated customer service representative with hands-on experience in customer service and sales. My strong communication skills and passion for delivering top-notch customer experiences have enabled me to thrive in dynamic environments. I am eager to learn new processes and contribute to organizational success.

During my tenure at VIVO Telecommunications, I successfully resolved an average of 70 customer inquiries daily, achieving a customer satisfaction rating of 90% or higher for six consecutive months. My commitment to exceeding customer satisfaction targets has significantly contributed to my team's overall performance.

At Chilis Restaurant, I increased takeout orders by 15% through effective upselling and menu promotion. My ability to manage reservations and catering inquiries ensured timely and accurate communication, further enhancing customer satisfaction. I am excited to bring my skills and experience to a new team.