
Opeyemi Ella
@opeyemiella
Customer support representative at MyEdSpace, guiding prospective customers through service options and recording follow-ups in Bitrix24.
What I'm looking for
At MyEdSpace, I engage prospective customers through calls, chats, and email to understand their needs. I explain service options, address questions, and record interactions and follow-ups in Bitrix24 CRM.
As a Remote Medical Interpreter with GLOBO and Language Services Associates, I facilitate communication between English-speaking healthcare providers and Yoruba- or Nigerian Pidgin-speaking patients. I’ve also supported customers as an Assistant Restaurant Manager and earned an Exceeds Expectations quality assessment with Voyce.
Experience
Work history, roles, and key accomplishments
Sales Representative
MyEdSpace
Aug 2026 - Present (2 months)
Engage prospective customers through calls, chats, and email to understand their needs and provide relevant service information. Explain product features, pricing, and service options in clear, customer-friendly language.
Remote Medical Interpreter
Multiple Language Service Providers
May 2023 - Present (3 years 5 months)
Facilitate accurate communication between English-speaking healthcare providers and Yoruba- or Nigerian Pidgin-speaking patients and clients. Handle sensitive conversations with patience, confidentiality, and professionalism.
Assistant Restaurant Manager
Unknown
Sep 2021 - Sep 2023 (2 years)
Supported daily operations and delivered attentive customer service in a customer-facing environment. Responded to customer concerns and helped resolve service issues professionally.
Education
Degrees, certifications, and relevant coursework
ALTA
ALTA Yoruba Listening and Speaking Test, Yoruba
Grade: Superior Proficiency
ALTA Yoruba Listening and Speaking Test (General) with Superior Proficiency, completed in June 2026.
Federal University of Agriculture, Abeokuta
Bachelor of Science, Nutrition and Dietetics
2012 - 2017
Bachelor of Science in Nutrition and Dietetics from the Federal University of Agriculture, Abeokuta, completed in 2017.
EF SET
EF SET English Certificate, English
Grade: C2 Proficiency
EF SET English Certificate with C2 Proficiency.
Voyce
60-Hour Medical Interpreter Training, Medical Interpreting
60-Hour Medical Interpreter Training from Voyce.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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