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Opeyemi Ella

@opeyemiella

Customer support representative at MyEdSpace, guiding prospective customers through service options and recording follow-ups in Bitrix24.

Nigeria
Message

What I'm looking for

I’m eager to grow in SaaS customer support and technical troubleshooting.

At MyEdSpace, I engage prospective customers through calls, chats, and email to understand their needs. I explain service options, address questions, and record interactions and follow-ups in Bitrix24 CRM.

As a Remote Medical Interpreter with GLOBO and Language Services Associates, I facilitate communication between English-speaking healthcare providers and Yoruba- or Nigerian Pidgin-speaking patients. I’ve also supported customers as an Assistant Restaurant Manager and earned an Exceeds Expectations quality assessment with Voyce.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AL

ALTA

ALTA Yoruba Listening and Speaking Test, Yoruba

Grade: Superior Proficiency

ALTA Yoruba Listening and Speaking Test (General) with Superior Proficiency, completed in June 2026.

Federal University of Agriculture, Abeokuta logoFA

Federal University of Agriculture, Abeokuta

Bachelor of Science, Nutrition and Dietetics

2012 - 2017

Bachelor of Science in Nutrition and Dietetics from the Federal University of Agriculture, Abeokuta, completed in 2017.

ES

EF SET

EF SET English Certificate, English

Grade: C2 Proficiency

EF SET English Certificate with C2 Proficiency.

VO

Voyce

60-Hour Medical Interpreter Training, Medical Interpreting

60-Hour Medical Interpreter Training from Voyce.

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