Opemipo Lasisi

I’m a results-driven Customer Support Representative and Customer Relations Officer with experience handling customer inquiries through calls, email, live chat, WhatsApp, and social media. I focus on clear communication, fast problem-solving, and strong relationship management to keep customers satisfied.

In my recent role at CDcare Limited, I supported customers with registrations, payments, orders, and product inquiries while resolving complaints and escalating technical issues when needed. I maintained accurate customer records and follow-up reports and helped customers understand installment payment solutions.

Previously at WosAm Arena Limited, I managed room reservations and booking inquiries, responded to guest reviews and questions, and handled complaints professionally. I collaborate with departments to help ensure excellent guest experiences, bringing the same customer-first mindset to every interaction.