Khalid Akintola
@khalidakintola
I resolve customer inquiries across email, live chat, and phone support.
NigeriaWhat I'm looking for
I've supported customers at ABC Solutions Ltd. through email, live chat, and phone, resolving inquiries, handling complaints, and documenting interactions in CRM software.
Previously at XYZ Services, I assisted customers with product inquiries and requests, escalated complex issues, and helped maintain service quality.
With over two years of customer support experience, I bring clear communication, problem solving, time management, and a customer-focused approach to every interaction.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
ABC Solutions Ltd.
Jun 2024 - Present (2 years 2 months)
Responded to customer inquiries via email, chat, and phone. Resolved complaints and documented interactions using CRM software.
Customer Service Assistant
XYZ Services
May 2022 - May 2024 (2 years)
Assisted customers with product inquiries and requests. Escalated complex issues and maintained service quality.
Education
Degrees, certifications, and relevant coursework
University
Bachelor's Degree, General Studies
Pursuing a Bachelor's Degree.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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