OOOnyinye Ovuh
@onyinyeovuh
Energetic communicator skilled in customer service and management.
NigeriaWhat I'm looking for
I am a dedicated professional with a Master’s degree in Public Administration from the University of Benin. My career has been marked by a commitment to exceptional service and effective communication, particularly in my current role as a Customer Service Representative Supervisor at Family Paramount Hospice. Here, I ensure seamless communication between service users, families, and healthcare personnel, while maintaining confidentiality and meeting critical deadlines.
My experience extends to managing a business where I facilitated the registration of various enterprises, ensuring their legal compliance and promoting their services through innovative marketing strategies. I have also worked in educational settings, where I imparted civic knowledge to students, demonstrating my ability to engage and inspire diverse audiences. My volunteer work reflects my passion for community service, as I actively support health initiatives and contribute to reducing hunger.
Experience
Work history, roles, and key accomplishments
Hospice Customer Service Representative Supervisor
Family Paramount Hospice, Ak Care Staffing LLC
Nov 2023 - Present (1 year 7 months)
Ensured successful communications and escalations with service users' families and health personnel, providing possible guidance. Maintained up-to-date patient and client information while ensuring confidentiality.
Manager
O'del Digitech Ent'
Nov 2022 - Present (2 years 7 months)
Managed the successful registration of business names for small and medium enterprises with the Corporate Affairs Commission of Nigeria. Ensured the smooth running of the business, including creating awareness through advertising, marketing, and content writing.
Sales Representative
Ever Thrift
May 2020 - Present (5 years 1 month)
Managed the sale and clearance of products, contributing to business objectives. Maintained successful data records for sales and expenses, preventing significant losses and promoting customer flow.
Lounge Assistant
Rodinia Restaurant and Bar
May 2018 - Present (7 years 1 month)
Delivered effective solutions to customer complaints, ensuring high satisfaction. Created significant awareness for the organization's services and products, leading to an increase in customer base.
Civic Education Teacher
Army Day Secondary School
Oct 2016 - Present (8 years 8 months)
Imparted knowledge of civic rules and obligations to students, fostering responsible citizenship. Demonstrated excellent communication skills and built strong rapport with students.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Benin
Masters of Science (M.Sc), Public Administration
Completed a Master of Science degree in Public Administration. The program focused on the principles and practices of public sector management.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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