At GOG AI Media, I train learners in generative AI image and video creation and have trained more than 300 people. I designed practical curricula and mentored learners as they built portfolios and applied AI to client briefs.
I produced AI-generated business advertisements for private clients and directed video advertising campaigns for public institutions, including Lagos State Traffic Management Authority (LASTMA), Lagos State Law Reform Commission, and Lagos State Consumer Protection Agency.
At Hugo, I analyzed customer interactions and used CRM data to investigate complaints and identify service improvements. I achieved a 4.8/5 customer satisfaction score while maintaining a 95% SLA response rate.
Across my customer experience and operations work, I’ve analyzed feedback, maintained CRM records, and prepared reports to support service and process improvements. At Sterling Oil Exploration & Energy Production Company, I improved financial reporting accuracy by 10% through enhanced tracking processes.
