Virtual Assistant || Customer Service Representative || CRM and Admin Tools
OA
Looking for a job
Onyia Miracle Amarachi
@onyiamiracleamarachi
Skilled in email handling and digital support tools. Passionate about delivering excellence and helping organizations stay productive and organized.
NigeriaExperience
Work history, roles, and key accomplishments
CL
Current
Virtual Assistant/ Customer Service Rep
CMD Investment Limited
Jul 2020 - Present (5 years 5 months)
• Managed daily administrative tasks, calendar scheduling, and data entry.
• Provided timely support to customers via email and chat platforms.
• Used Trello and Asana to track tasks and improve productivity
• Maintained accurate customer records using tools like HubSpot and Freshdesk. • Resolved 50+ client inquiries weekly with a 95% satisfaction rating.
Education
Degrees, certifications, and relevant coursework
CUChukwuemeka Odumegwu Ojukwu University
Bachelor of Science , Accountancy
2022 -
Grade: 3.99
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
60k-80k USD
Social media
Job categories
Skills
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