Onkar Nerurkar

Implemented and manage M365 email and cloud services, and collaborate with web developer to deploy and maintain website on AWS. Provide technical expertise to the board for sound business and technology decisions.

Provided first-level Help Desk support in a global 24/7/365 IT operation, managing user accounts, access controls, and troubleshooting across Windows, Mac, Linux, and proprietary systems. Administered M365 environment and developed technical SOPs and knowledge base articles.

Collaborated with stakeholders to define requirements and develop solutions, managing full lifecycle from development through production deployment including server configuration, domain setup, and SSL implementation. Delivered a secure, fully functional website with custom CMS.

Administered Windows and Linux server infrastructure, performed updates, patching, and performance tuning, and led data migration to centralized storage. Provided first-level IT support and upgraded networking gear.

Acquired and maintained technology inventory and mentored students, supporting program development.

Master of Information Technology degree from Virginia Polytechnic Institute and State University, completed online from 2020 to 2023.

Bachelor of Applied Science in Information Security & Assurance from the University of Hawaiʻi-West Oahu, completed from 2016 to 2019.

Associate of Science in Computing Electronics & Networking Technology from Honolulu Community College, completed from 2014 to 2016.

Associate of Science in Information Technology from Kapiolani Community College, completed from 2011 to 2014.