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Onesmus Asigo

@onesmusasigo

I am a data-savvy virtual assistant and project-driven customer support specialist.

Australia
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What I'm looking for

I seek a role where I can combine virtual assistance, customer support, and project management at a mission-driven organization that values creativity, clear communication, community impact, and offers growth opportunities.

I am a versatile professional with a BSc in Animal Science with IT and nearly three years of experience as a virtual assistant and team captain at CloudFactory. At Influx I achieved a 95% customer satisfaction rate while handling 250+ weekly inquiries and helped reduce response times by 20%.

I have secured over $100,000 in grants as a resource mobilization officer, completed 300+ freelance academic projects, and improved operational efficiency and data accuracy across teams; I bring strong project management, data analysis, technical writing, and fundraising skills and I am eager to contribute to mission-driven organizations that value creativity and community impact.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Maseno University logoMU

Maseno University

Bachelor of Science, Animal Science with IT

2015 - 2019

Earned a Bachelor of Science in Animal Science with IT from Maseno University between August 2015 and April 2019.

Coursera logoCO

Coursera

Certificate in the Foundations of Project Management, Project Management

2022 -

Completed the Foundations of Project Management certificate on Coursera in January 2022.

AA

ALX Africa

Certificate, Artificial Intelligence

2024 -

Completed the AI Career Essentials program through ALX in Nairobi in 2024.

CloudFactory Academy logoCA

CloudFactory Academy

Certificate of Participation, Digital Literacy

2019 -

Completed a Certificate of Participation in Digital Literacy Skills through CloudFactory Academy in October 2019.

University of East Anglia (via FutureLearn) logoUF

University of East Anglia (via FutureLearn)

Certificate of Achievement, Screenwriting

2020 -

Completed 'An Introduction to Screenwriting' through FutureLearn / University of East Anglia in December 2020.

BC

Brilliant Institute of Professional Studies College

Certificate, Computer Applications

2015 -

Completed a short course in Computer Applications at Brilliant Institute of Professional Studies College in April–May 2015.

Tech stack

Software and tools used professionally

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