Open to opportunities

Omoruyi Meekness

@omoruyimeekness

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Operations and support professional specializing in QA, virtual assistance, and B2B relations.

Nigeria

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What I'm looking for

I am seeking a role where I can apply QA and operations skills to optimize workflows, support executives, and drive B2B growth in a collaborative, growth-oriented team.

I am a detail-oriented operations and support professional with proven experience in quality assurance, virtual assistance, B2B client relations, and customer support. I consistently ensure high service accuracy and strong cross-departmental collaboration while managing confidential data and backend operations.

In my current roles I review large volumes of financial transactions with near-perfect accuracy, support B2B outreach using HubSpot to boost conversion efficiency, and provide executive-level virtual assistance across time zones. I have founded and managed a small business, gaining hands-on experience in production, logistics, and customer growth.

I bring strong communication, time management, and problem-solving skills, and I focus on workflow optimization, compliance reporting, and improving customer experience through data-driven adjustments.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Associate

Current

Tonic Technology

Oct 2024 - Present (1 year)

Reviewed and processed 5,000+ financial transactions daily with 99% accuracy, prepared compliance reports for audits, and identified discrepancies that reduced transaction errors by 15%. Collaborated with operations and customer experience teams to resolve disputes and flag fraud risks.

Quality Assurance Transaction Monitoring Compliance Reporting Fraud Detection Data Analysis Cross Functional Collaboration

Current

Client Experience & B2B Sales Assistant

Current

MyWoosah

Mar 2024 - Present (1 year 7 months)

Supported B2B outreach by sending personalized HubSpot email sequences, monitored open/click rates and refined messaging to improve conversions, increasing email-to-lead conversion efficiency by 12%. Segmented prospects and accelerated onboarding through targeted follow-ups.

HubSpot Email Marketing Segmentation Performance Analysis CRM Management

Current

Virtual Assistant

Current

Self Employed

Sep 2020 - Present (5 years 1 month)

Provided executive-level support to founders and small businesses managing multi–timezone schedules, email communications, travel planning, and research with 100% deadline compliance and high responsiveness.

Calendar Management Research Time Management Client Communication

Current

Founder & Creative Lead

Current

M.Stitches

Jan 2018 - Present (7 years 9 months)

Founded and managed a fashion brand overseeing design, production, logistics, and social media growth, achieving consistent on-time deliveries and high client satisfaction.

Brand Management Product & Design Production Coordination Logistics Social Media Marketing Customer Relations

Research Assistant & Media Social Manager

Lasgidi FM

Aug 2023 - Jul 2024 (11 months)

Coordinated on-air guest scheduling and interview logistics, handled confidential documentation and HR resume reviews, and increased social media engagement and reach through targeted content.

Content Creation Social Media Management Research