
Jessica Udenkwo
@jessicaudenkwo
I build streamlined remote operations for busy founders and growing teams.
What I'm looking for
I support remote founders and teams by bringing order to calendars, communications, documentation, and day-to-day operations. I use Notion, Zapier, and AI-powered workflow practices to reduce manual work and keep priorities moving.
At The Iconic Brand Africa, I coordinate email campaigns, LinkedIn newsletter content, stakeholder correspondence, virtual-training support, reporting, market research, and audience segmentation. I helped grow the subscriber base from 539 to 1,539 in two weeks while supporting multiple remote projects.
My experience spans executive administration, legal operations, retail banking, hospitality, logistics, and live-event production across Nigeria and Norway. I've coordinated 15+ relocations and event setups, maintained zero scheduling conflicts over two years, and improved document retrieval efficiency by 40%.
Experience
Work history, roles, and key accomplishments
Technical Support Intern (Marketing & Operations)
Jun 2026 - Present (4 months)
•Coordinate executive communication and outreach through email marketing campaigns using EmailOctopus, including campaign preparation, scheduling, and performance analysis
•Manage administrative correspondence and respond to stakeholder inquiries professionally through Zoho Mail
•Create and coordinate LinkedIn newsletter content, marketing materials, and communication assets for TIBA Academy’s
Provided operational support across two specialist environments, commercial logistics and live event production, coordinating office relocations for businesses and schools, and supporting technical equipment setup and stage infrastructure for live concerts. specification.
Coordinated 15+ full-scale relocations and live event setups under strict deadlines, managing logistics, sequencing, and cross
Delivered consistent operational and customer support across a high-volume hospitality environment over three years, developing strong real-time problem-solving, operations management capability, composure under pressure, and the kind of quiet reliability that keeps operations running smoothly when it matters most.
Maintained high service accuracy and operational standards across peak and off-pea
Marketing Executive (Client Services & Administrative Support)
Apr 2022 - Aug 2022 (4 months)
Worked as a retail banker in the marketing department, responsible for product marketing, client acquisition, account opening, and client relationship management in one of Nigeria’s highest-volume banking environments. Served as the first point of contact for clients while simultaneously managing administrative and coordination responsibilities.
Managed 50+ client inquiries, data entry, and accou
Delivered administrative and coordination support within a structured legal and corporate environment, serving as a trusted point of contact between executives, internal teams, and external stakeholders, ensuring clear communication flow, document management, and compliance consistency across the organisation.
Acted as primary liaison between executives, departments, and external stakeholders, re
Administrative Assistant / Office Operations Support
Aug 2018 - Dec 2020 (2 years 4 months)
Provided comprehensive administrative and executive assistant support across scheduling, documentation, communications, and office management, ensuring daily workflows ran smoothly, deadlines were met, and executives could focus on high-priority work.
Coordinated 20+ weekly executive appointments and travel schedules, achieving zero scheduling conflicts across a two-year period through structured
Education
Degrees, certifications, and relevant coursework
TIBA Academy
AI Productivity for Business Automation and Thought Leadership
2026 - 2026
Completed training in AI-powered workflow optimization, task automation, productivity tool integration, and data-driven decision-making.
TIBA Academy
AI Productivity for Business Automation and Thought Leadership Course
Issued May 2026
OsloMet – Oslo Metropolitan University
Master's degree, International social welfare and health policy
2022 - 2024
Madonna University Nigeria
Bachelor's degree, Political Science
2015 - 2019
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
jessicaudenkwo.lovable.appSalary expectations
Social media
Job categories
Skills
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