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MK
Open to opportunities

Munirah Kagambo

@munirahkagambo

Fintech and digital banking professional driving subscriber growth and revenue.

Tanzania
Message

What I'm looking for

I seek roles in fintech or digital banking where I can lead product rollouts, grow subscribers and revenue, mentor teams, and scale operations in a collaborative, growth-focused environment.

I am a commercially-driven fintech and digital banking professional with 3+ years' experience across mobile financial services, agency banking, and zonal operations. I have led go-to-market strategy and executed a national mobile banking app rollout that increased monthly active users by 60%.

I have managed digital portfolios (TZS 2.8B) and coordinated transactional volumes (TZS 2.7B), consistently surpassing revenue and recruitment targets by 20%. I train and lead field teams—I trained 50+ staff across 15+ branches and improved frontline digital adoption by 85%—and I drive KPI delivery and quality assurance across core banking systems (T24) and CRMs like Salesforce.

I deliver measurable acquisition and retention outcomes through targeted ATL/BTL campaigns, corporate partnerships, and customer-success initiatives. I am open to employer-sponsored relocation and seek roles where I can scale digital financial services, optimize operations, and grow revenue.

Experience

Work history, roles, and key accomplishments

KCB Bank logoKB
Current

Digital Financial Sales Officer

KCB Bank

Jan 2023 - Present (2 years 8 months)

Executed zonal MFS acquisition strategies, growing subscriber onboarding 25% and driving a 60% increase in mobile app monthly active users during national rollout; managed a TZS 2.8B digital portfolio and exceeded zonal DFS revenue targets by 20%.

FI

Marketing Representative

Jan 2018 - Jan 2023 (5 years)

Designed conversion-focused campaigns for service providers that lifted lead conversion 45% and client retention 30%, supporting localized digital acquisition strategies and messaging.

SI

Research & Development Intern

She Grows It

Jan 2021 - Dec 2021 (11 months)

Produced consumer insight reports and compliance evaluations to inform market entry decisions and supported brand alignment for investor and partner readiness.

Education

Degrees, certifications, and relevant coursework

UU

University of Liverpool (Xi'an Jiaotong-Liverpool University)

Bachelor of Business Administration, Business Administration & Management

2017 - 2021

Completed a Bachelor of Business Administration & Management with coursework focused on business administration and management principles.

Tech stack

Software and tools used professionally

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Munirah Kagambo - Digital Financial Sales Officer - KCB Bank | Himalayas