Omar Ahmed

I manage enterprise B2B technology relationships across retention, renewals, adoption, expansion, and technical solution delivery. At Global Tatawwar of Information Technology, I lead a distributed team of 12 and manage a SAR5M+ regional portfolio.

I've managed 65 active enterprise accounts with 95% retention, supporting customers from discovery and proof of concept through implementation, issue resolution, renewal, and growth. I use Salesforce, HubSpot, Power BI, and Excel to identify account risks, improve customer visibility, and drive structured follow-up.

Previously, I translated customer requirements into technical scopes, solution recommendations, and RFI/RFP responses at Traingle Co. Ltd., reducing average project setup time by 10%.

My telecommunications engineering background, MBA, and Arabic-English communication skills help me build credibility with complex B2B customers across GCC and international markets.