Omar Abdelghany
@omarabdelghany
Data Analyst at Bosta Technology, shaping a semantic layer for trusted, consistent business reporting.
EgyptWhat I'm looking for
At Bosta Technology, I partner with the Data Engineering team to build the organization's semantic layer, defining consistent metrics for reporting across business units. I use SQL to validate data models and help ensure reported metrics reconcile with source systems.
Previously at Bosta Technology, I analyzed customer behavior and built automated KPI dashboards to support retention, reactivation, and revenue decisions. I also used SQL, Tableau, and Power BI for cohort and funnel analysis, customer segmentation, and performance reporting.
Experience
Work history, roles, and key accomplishments
Data Analyst
Bosta Technology
May 2026 - Present (5 months)
Collaborate with Data Engineering to design and build the organization's semantic layer, defining standardized metrics and dimensions. Translate business needs into documented data definitions and support cross-functional teams with SQL analysis and dashboard maintenance.
Performance & Planning Analyst
Bosta Technology
Jul 2025 - May 2026 (10 months)
Conducted customer segmentation and behavioral analysis to support CVM strategies, identifying churn drivers and value-drop risks. Built automated performance dashboards and delivered recommendations to improve retention and revenue contribution.
Technical Support Representative
Concentrix
Dec 2021 - Mar 2022 (3 months)
Resolved customer technical issues with a 95% resolution rate and reduced average handling time by 41% through efficient troubleshooting. Collaborated with cross-functional teams to escalate complex issues.
Education
Degrees, certifications, and relevant coursework
Modern Sciences and Arts University
Bachelor of Management Sciences, Management Information Systems
Bachelor of Management Sciences in Management Information Systems, graduated in June 2022.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Job categories
Interested in hiring Omar?
You can contact Omar and 90k+ other talented remote workers on Himalayas.
Message OmarGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
