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Oluwatosin Omotore

@oluwatosinomotore

Customer Care Representative at Steadfast, resolving customer issues and supporting satisfaction and retention.

Nigeria
Message

At Steadfast, I respond to customer enquiries, complaints, and service requests, and follow up on unresolved issues to support timely resolution.

At Codar Tech, I attended to customer enquiries, handled complaints, and supported sales and customer engagement. I also managed website functions and supported the company's online presence.

At Apex Telecom, I handled customer enquiries and service issues remotely, promoted products and services, and coordinated with the technical team to resolve customer concerns.

At Omfunmart Supermarket, I supported sales and daily operations, assisted customers with product choices, and monitored inventory. I also hold a B.Sc. in Chemistry and a Full-Stack Web Development certification.

Experience

Work history, roles, and key accomplishments

OS

Sales / Operations Supervisor

Omfunmart Supermarket

Jan 2018 - Jan 2020 (2 years)

Assisted customers with product enquiries and purchasing decisions. Supported daily sales operations, monitored inventory, and maintained accurate records.

Education

Degrees, certifications, and relevant coursework

CI

Codar Tech Institute

Certified Full-Stack Web Developer, Web Development

Completed a Full-Stack Web Development certification in 2024.

Ekiti State University logoEU

Ekiti State University

Bachelor of Science, Chemistry

Grade: Second Class Upper

Earned a B.Sc. in Chemistry with Second Class Upper honours.

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