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Oluwafemi Olafusi

@oluwafemiolafusi

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IT & Telecoms CTO with proven track record in operations, and technical customer service.

Nigeria

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What I'm looking for

I am looking for a challenging role that leverages my technical expertise and leadership skills to drive business growth and customer satisfaction.

As a seasoned Chief Technology Officer, I have a proven track record of driving innovation, optimizing operations, and delivering exceptional customer experiences. With extensive experience in IT and Telecommunications services operations, I have developed a unique ability to build high-performing teams, foster collaboration, and drive cross-functional initiatives. My strong leadership and effective communication skills have enabled me to achieve business objectives through technology and customer-centric solutions.

Throughout my career, I have demonstrated a commitment to enhancing customer satisfaction and achieving business objectives through technology and customer-centric solutions. My expertise in Service Delivery Management, Solution Architect, Technical Support Management, and Customer Experience Management has allowed me to make a significant impact in the industry.

I am a certified professional with a strong educational background, including a Master's of Business Administration from Lagos Business School and a Bachelor of Science in Chemical Engineering from Lagos State University. I am also certified in ITIL Foundation V4, Google IT Support Specialization, and Cisco Certified Network Associate (CCNA) Routing and Switching.

Experience

Current

Chief Technology Officer / Operations Manager

Current

CBC Netcomms Limited

Dec 2019 - Present (4 years 7 months)

Results-driven Chief Technology Officer (CTO) with extensive experience in IT and Telecommunications services operations. Proven ability to drive innovation, optimize operations, and deliver exceptional customer experiences. Skilled in building high-performing teams, fostering collaboration, and driving cross-functional initiatives. Known for strategic thinking, strong leadership, and effective co

Solution Architect Customer Experience Manager

Group Marketing Manager

CBC EMEAGroup

Jan 2017 - Mar 2017 (2 months)

Successfully led the development and execution of a comprehensive marketing strategy, resulting in a 20% increase in sales revenue. Managed multiple marketing projects and campaigns simultaneously, delivering high-quality work on time and within budget.

Marketing Strategy Project Management

General Manager, IT Operations

CBC EMEAGroup

Dec 2019 - Dec 2019 (0 months)

Led the successful implementation of new cloud-based infrastructure services, resulting in a 20% increase in network uptime. Streamlined the customer onboarding process by 20% by developing an automated online registration system. Oversaw the launch of a new high-speed internet service tier, attracting a 10% increase in subscriber base within the first quarter.

Project Management Operations Management

Sales Account Manager

CBC EMEAGroup

Oct 2012 - Mar 2015 (2 years 5 months)

Managed the highest number of customers across Satellite, Fixed Wireless, and Fibre Internet Services across Nigeria. Recruited the highest number of channel partners for satellite services and achieved the highest sales revenue across Nigeria for two years.

Sales Channel Management

Assistant General Manager

CBC EMEAGroup

Apr 2016 - Jan 2017 (9 months)

Expanded the Fixed Wireless Broadband Internet Point of Presence / Base Station across Nigeria and led the team for deployment of Fibre last mile for FTTH services to business and home users. Completed the deployment of the largest VSAT network Solutions for Universal Service Provision, Rural Broadband Initiative, and School Knowledge Centers across Nigeria.

MPLS VPN

IT Manager

BizTrust Microfinance Bank

Apr 2011 - Oct 2011 (6 months)

Managed overall IT Strategy and Planning, Cybersecurity and Data Management, Business Continuity and Disaster Recovery, Infrastructure and Technical Support.

Strategy Cybersecurity Data Management

Enterprise Sales Engineer

Swift Networks ISP

Oct 2011 - Oct 2011 (0 months)

Provided key technical advice and product advocacy. Handled direct sales of telecommunication services to small/mid/large markets nationwide, including dedicated voice and data solutions.

Technical Sales Telecommunications