Open to opportunities

Mobolaji Lawal

@mobolajilawal

I'm an IT professional with 20 years of experience managing IT systems & leading initiatives.

I am a result-driven and highly motivated IT professional with [number] years of experience in supervising and managing information technology systems. Skilled in optimizing IT infrastructure, leading transformation initiatives, and ensuring smooth operations. Seeking a challenging role as an IT Manager to utilize my expertise in enhancing technical processes and driving organizational success.

Experience

Current

Senior Head of Operations, IT

Current

Genesis Group

Sep 2022 - Present (1 year 7 months)

Senior Head of Operations, IT
Genesis Group, Port Harcourt
• Supervise and manage organization's IT systems, ensuring smooth and efficient operations.
• Measure KPIs and team success, establishing and aligning department goals with organization's objectives.
• Provide Applications & network support services to Genesis Head office, Genesis Hotels and Genesis Quick Service Restaurants.

Service Delivery Coordinator

Oilserv Limited

Oct 2021 - Aug 2022 (10 months)

• Led all project ICT initiatives and deployment
• Installed and configured software, hardware and networks
• Monitored system performance according to requirements and troubleshooting issues and outages
• Ensured security and efficiency of IT infrastructure, implementing software/firmware upgrades with new releases and models, access controls, backups, firewalls

Service Desk Service Delivery Service Management IT Service Delivery IT Service Management Technical Customer Service Service Delivery Effectiveness

Systems Administrator

Oilserv Limited

Aug 2018 - Sep 2021 (3 years 1 month)

• Server, Desktop and Network Administration.
• Performed Periodic Preventive Maintenance of Servers, computers, Printers, CCTV, Access control.
• Maximized system availability through development and testing of contingency plans.
• Team lead for desktop configuration/deployment team
• Led server infrastructure development

IT Administration Linux Administration MySQL Administration System Administration Network Administration Firewall Administration Linux Windows Administration Systems And Network Administration Database Administration Windows Server Serverless Technologies Access Control Access Management User Identity Access Management Identity And Access Management Help Desk Ticketing Systems HelpDesk+Customer Support

Project Coordinator

GALMEL Integrated Services Limited

Jan 2014 - Aug 2018 (4 years 7 months)

2014-01 - 2018-07 Project Coordinator
GALMEL Integrated Services Limited, Lagos
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Project Planning Project Management Strategy Planning Technical Strategy Strategic Sourcing IT Data Analytics Strategy Information Security Strategy Technical Support Operations Customer Support Operations

ICT Manager

Ocean Marine Security Limited

Mar 2013 - Dec 2013 (9 months)

2013-03 - 2013-12 ICT Manager
Ocean Marine Security Limited, Port Harcourt
• Managed and integrated telecommunications services and systems across office locations.
• Implemented and maintained functional shore monitoring and control system at Security Operation Center Unit.
• Liaised with Heads of Units to initiate strategic IT services to enhance departmental functional outputs.

IT Management CRM Management SLA Management Risk Management Team Management Data Management Asset Management Budget Management Vendor Management Access Management Crisis Management Infrastructure Operations Management Policy Management Project Management Customer Support Management Inventory Management Vulnerability Management Security

Systems Administrator

Smit Lamnalco Nigeria Limited

Jul 2006 - Mar 2013 (6 years 8 months)

• Deployed, installed and managed Computer Hardware and Software in all West Africa offices and on company vessels
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet service.
• Maintained applications to keep software current with necessary software updates and upgrade.

Network Security Network Operations Computer Networking Network Architecture Network Administration Networking Protocols (VPN Active Directory Domain Services Microsoft Windows Server Installation And Maintenance Microsoft Dynamics Email Infrastructure Microsoft Office Applications

Assistant Training Manager/Computer Instructor

Akmos Global Services Limited

Mar 2003 - Aug 2008 (5 years 5 months)

• Planned, Coordinated and Managed Computer Training Institute
• Coordinated IT Certification Training (Oracle 9i, MCSE, CCNA.)
• Maintained and supported on Windows 2000 and Windows XP
• Prepared Training Institute Requisitions and Inventories
• Trained students on basic Computer Application Software
• Organized and edited training manuals, multimedia visual aids, and other educational materials.