Kolawole Ogun

Acting IT Manager responsible for providing technical support and training, developing user-friendly documentation, managing customer inquiries, and supervising IT operations to ensure compliance with industry standards.

Responsible for writing and maintaining technical documentation, delivering user training on software applications, and creating instructional materials to improve customer self-service.

Served as the first point of contact for customer queries, providing prompt resolution to technical issues and creating troubleshooting guides to improve support efficiency.

Provided end-user support, maintained IT assets, and assisted in writing product documentation and user manuals for deployed systems.

Supported customers with IT-related issues, created troubleshooting guides, and designed graphics for promotional materials to enhance brand visibility.

Installed and repaired solar inverters and UPS systems, conducted site surveys, and ensured installations met safety and quality standards.

Conducted telecommunications site surveys and installed microwave radios and VSAT systems, ensuring compliance with safety and quality standards.

Assisted with project documentation and IT support tasks, managed inventory, and supported the IT manager with equipment procurement.

Pursued a Masters in Business Administration focusing on various aspects of business management, strategic planning, and operational efficiency.

Completed a Bachelor of Technology in Pure and Applied Physics, gaining a solid foundation in physical sciences and their applications in technology.