Open to opportunities

Oludemilade Oketogun

@oludemiladeoketogun

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Dynamic Onboarding Project Manager with expertise in client relationships.

Nigeria

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values client relationships.

I am a dynamic and results-driven Onboarding Project Manager with over 6 years of proven expertise in project management and client onboarding. My experience includes managing global client implementations, improving customer retention metrics, and driving revenue growth. I excel in leveraging my product knowledge and problem-solving skills to identify client needs and proactively address challenges, ensuring high-quality client experiences.

Throughout my career, I have built and maintained long-lasting relationships with stakeholders, focusing on operational feedback and process optimization to enhance internal processes. My role at Baobab Partners LLC has allowed me to collaborate cross-functionally with Customer Experience, R&D, and sales teams to streamline onboarding processes and drive platform adoption. I am known for my strong communication skills and my ability to adapt in fast-paced environments, making me a valuable asset in any organization.

Experience

Work history, roles, and key accomplishments

Current

Junior Project Manager

Current

Baobab Partners LLC

Sep 2022 - Present (2 years 9 months)

Managed global client onboarding projects, ensuring seamless implementations and aligning solutions with client needs. Built strong relationships with stakeholders, identified pain points, and optimized internal processes for improved client experiences.

Project Management Onboarding Risk Management Customer Retention Cross Functional Collaboration Process Optimization Stakeholder Engagement Communication Data Analysis

Current

Freelance Medical Writer

Current

Upwork

Oct 2021 - Present (3 years 8 months)

Collaborated with clients to deliver high-quality content tailored to their requirements. Conducted research and provided solutions-driven content while ensuring accuracy and alignment with client objectives.

Research Client Communication Content Development Project Management Time Management Content Accuracy

Sales and Marketing Executive

Alphacrux Limited

Jun 2022 - Aug 2022 (2 months)

Designed and implemented customer-centric marketing strategies that improved client relationships and supported product adoption. Conducted market analysis to identify growth opportunities and enhance customer satisfaction.

Client Relationship Management Marketing Strategies Communication Customer Experience Market Analysis Strategic Planning Customer Retention

Personal Trainer and Nutritionist

Evolve Health Clinic

Dec 2018 - Mar 2020 (1 year 3 months)

Designed tailored fitness and nutrition programs based on client needs, maintaining long-term relationships through proactive support and continuous improvement of program outcomes.

Fitness Relationship Management Program Development Customer Satisfaction Communication

Teaching Assistant

Oyo State College of Health Science and Technology

May 2021 - Feb 2022 (9 months)

Implemented student-focused strategies to enhance educational outcomes. Facilitated communication across groups and provided operational support to address student needs effectively.