Olorunsola Afeez
@olorunsolaafeez
Detail-oriented Customer Support Agent and Operations professional.
What I'm looking for
I am a detail-oriented Customer Support Agent and Operations professional with strong problem-solving and decision-making skills. My experience includes handling customer inquiries, coordinating logistics, and ensuring seamless operations in fast-paced environments. I thrive in remote work settings and have a proven track record in customer service and process optimization.
Currently, I serve as a Project Manager at Shiny Media, where I manage customer inquiries and oversee project execution. I focus on enhancing productivity through effective problem-solving approaches and remote team collaboration. My previous role as a Personal Assistant to the president of the Association of Resident Doctors involved streamlining communication processes and organizing meetings, which honed my administrative and organizational skills.
Experience
Work history, roles, and key accomplishments
Project Manager
SHINY MEDIA
Jan 2023 - Present (2 years 5 months)
Managed customer inquiries and project execution, ensuring smooth workflow and issue resolution. Oversaw remote team collaboration and developed problem-solving approaches to enhance productivity.
Personal Assistant
Association of Resident Doctors (ARD EKSUTH)
Oct 2021 - Jan 2022 (3 months)
Provided comprehensive administrative support to the president of the association. Streamlined communication processes and organized meetings with actionable follow-ups.
Education
Degrees, certifications, and relevant coursework
Olorunsola hasn't added their education
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