Oliwia Ogbaji

Independently managed ~5 client projects per year, coordinating with internal teams to keep delivery on track. Led client onboarding via email, phone, and video, and served as primary support contact by managing hotline, live calls, and a central inbox.

Supported up to 6 clients with daily living assistance, fostering regular social interaction and maintaining clean, comfortable home environments. Coordinated appointments, shopping, and doctor’s visits while organizing daily routines and building trusting relationships.

Independently managed 8–10 tables and group events, interacting directly with guests to deliver service. Took orders, provided guest service, and handled billing independently as a customer-facing point of contact.

Independently served 3–6 tables in a busy restaurant and ensured professional customer service. Advised guests, took orders, and handled payments independently with fast, accurate service.

Provided high-volume customer service in a combined beer garden and restaurant, supporting events such as memorial services, carnival gatherings, and weddings with buffets. Took orders, communicated with guests, assisted at the buffet, and handled payments independently.

Provided friendly customer service, stocked shelves, and arranged products to keep sales areas organized. Maintained store tidiness and actively assisted with sales by supporting customers and maintaining the retail environment.

Approached passersby and clearly explained social projects in person to encourage regular pledges. Managed frequent refusals professionally while building trust through positive, brief conversations.

Bachelor of Arts in General Management (specialization: Media, Marketing & Event Management). Degree completed with diploma pending; study end date March 31, 2026.

German Abitur with elective subjects in English and Chemistry.