Open to opportunities

Olive Robb

@oliverobb

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Strategic Business Operations Leader with expertise in cybersecurity and optimization.

United States

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What I'm looking for

I seek a role that fosters innovation, values collaboration, and offers growth opportunities.

I am a strategic and results-driven Business Operations Leader with a strong foundation in cybersecurity services, product management, and operational optimization. My career has been marked by a proven track record of increasing margins, scaling operations, and driving process improvements. I excel at aligning multi-disciplinary teams to achieve business goals, translating strategy into actionable plans across diverse business domains.

With an MBA and extensive experience in both technical and people-focused leadership roles, I have successfully led initiatives that resulted in significant cost savings and operational efficiencies. At NuHarbor Security, I function as Chief of Staff, managing cross-functional programs and continuous improvement efforts. My commitment to data-driven decision-making has led to the implementation of innovative tools that enhance performance metrics and process KPIs.

Throughout my career, I have demonstrated my ability to lead teams and optimize workflows, ensuring alignment with company growth targets. I am passionate about fostering a culture of excellence and continuous improvement, and I thrive in environments that challenge me to innovate and drive results.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Manager & Product Owner

Current

NuHarbor Security

Nov 2024 - Present (7 months)

Lead strategy execution and service optimization for NuHarbor’s largest business unit. Function as Chief of Staff under full delegation from executive leaders. Manage operational initiatives and continuous improvement efforts to drive service excellence and cost savings.

Strategy Operations Product Ownership Process Optimization Data Analytics Change Management Agile Methodologies Splunk

Services Optimization Manager

NuHarbor Security

Jan 2024 - Nov 2024 (10 months)

Increased profit margin by over 10% and managed the Internal Platform Optimization Team. Designed scalable operational frameworks and led Continuous Service Improvement initiatives.

Process Optimization Product Ownership Agile Methodologies Continuous Improvement Data Analytics Change Management Workforce Planning

Lead, Technical Talent Acquisition & Workforce Planning

NuHarbor Security

Jun 2023 - Jan 2024 (7 months)

Directed workforce strategy across technical teams, optimizing hiring pipelines and integrating DEI practices. Collaborated on forecasting and internal mobility strategy.

Workforce Planning Talent Acquisition DEI Organizational Design Project Management Change Management Data Analytics Agile Methodologies

Senior Technical Recruiter

NuHarbor Security

Jun 2022 - Jun 2023 (1 year)

Spearheaded recruitment process improvements and employer branding initiatives. Hired over 90 individuals with a high retention rate and decreased hiring cycle time significantly.

Talent Acquisition Employer Branding Data Analytics Project Management Workforce Planning Agile Methodologies

Technical Recruiter

NuHarbor Security

Jun 2021 - Jun 2022 (1 year)

Managed full-cycle recruitment for various positions, decreasing hiring cycles and facilitating the establishment of a new department within a tight timeframe.

Workforce Planning Data Analytics Project Management Talent Acquisition Process Improvement Agile Methodologies

Software Engineer

Feb 2021 - Jun 2021 (4 months)

Completed intensive software development training and contributed to internal engineering projects, enhancing technical skills and software development knowledge.

Software Development Agile Methodologies Data Analytics Project Management Technical Skills Team Collaboration Problem Solving Continuous Improvement

Founder & Owner

Olive Drinks

Jan 2020 - Jun 2021 (1 year 5 months)

Founded a restaurant consulting business focusing on beverage management, hospitality training, and marketing. Successfully consulted on the opening of three restaurants.

Business Management Marketing Consulting Project Management Customer Experience Team Leadership Strategic Planning Networking

Various Roles in Hospitality Leadership

Various Venues

Jan 2014 - Jan 2020 (6 years)

Held progressive roles from Lead Bartender to Bar Manager, overseeing staffing, inventory, operations, and customer experience in upscale venues.

Customer Experience Inventory Management Operations Management Team Leadership Strategic Planning Problem Solving Communication Event Coordination

Education

Degrees, certifications, and relevant coursework

Champlain College

Master of Business Administration, Business Administration

2022 - 2024

Pursuing a Master of Business Administration with a focus on Advanced Management, equipping with strategic and operational skills necessary for leadership roles in business.