Looking for a job

Olamide Dahunsi

@olamidedahunsi

Message

I resolve IT support issues and investigate security events.

Nigeria

Message

What I'm looking for

I'm seeking remote or on-site IT Support, Help Desk, Service Desk, Technical Support, or Junior SOC/Cybersecurity Analyst work where I can apply hands-on troubleshooting, customer support, documentation, and growing security monitoring skills.

I've delivered first- and second-level IT support at Cardio Auto Tech and as a Library IT Support Officer, keeping computers, printers, peripherals, and LAN/Wi-Fi connections reliable for staff and users.

I troubleshoot hardware, software, connectivity, and business-system issues; install and configure systems; maintain support records; and explain technical findings clearly to non-technical clients. My background also includes field-based GPS/GPRS telematics installation and technical diagnostics.

I'm building practical SOC analyst capability through a self-directed home lab using Wireshark, Windows Event Logs, Sysmon, and Wazuh. I've investigated simulated authentication and PowerShell threat activity by correlating endpoint, DNS, network, and file-creation events into an incident timeline.

CompTIA Security+, A+, and ITF+ certified, I bring customer-focused IT operations experience and a documentation-driven approach to IT support, service desk, and junior cybersecurity roles.

Experience

Work history, roles, and key accomplishments

Library IT Support (Systems Librarian)

Library Internship Programme

Jul 2024 - Sep 2024 (2 months)

Managed and troubleshot computer systems, printers, and network connections to ensure reliable library technology. Supported digital systems, contributed to digitisation initiatives, and provided end-user technical support and training.

IT Support Troubleshooting Digital Systems Data Management Metadata Documentation end user support User Training

IT Support Officer & Automotive Technician Diagnostics

Cardio Auto Tech

Jan 2022 - Jan 2023 (1 year)

Provided first- and second-level IT support and help desk support, installed and configured office printers, peripherals, and staff computers, and maintained LAN/Wi-Fi network connections. Diagnosed and resolved hardware, electrical, and control-system faults across vehicle platforms using diagnostic tools.

IT Support Help Desk Desktop Support hardware troubleshooting LAN Network Troubleshooting Installation Configuration Maintenance Peripherals Documentation Customer Service end user support Launch X431 TopDon Embedded Systems QA Testing

Automotive Technician

Meeday Automotive

Jan 2021 - Jan 2022 (1 year)

Carried out systems diagnostics and troubleshooting across electrical and electronic components, escalating and resolving complex technical issues in collaboration with senior technicians. Upheld strict workshop safety, quality control, and technical documentation standards.

Diagnostics Troubleshooting Electrical Systems Technical Documentation Quality Control Safety

Automotive Technician

Interland Auto Clinic

Jan 2018 - Jan 2021 (3 years)

Built core technical troubleshooting and hands-on diagnostic competencies over three years of frontline support work. Assisted with parts procurement, inventory tracking, and technical resource organisation, and delivered reliable, transparent service.

Troubleshooting Diagnostics Parts Procurement Client Communication

GPS/GPRS Telematics Installer

Self-employed

Installed and configured GPS/GPRS networked hardware and provided field-based technical support, troubleshooting connectivity issues directly with clients.

GPS Telematics Hardware installation Configuration Technical Support Troubleshooting