Open to opportunities

Olamide AYENI

@olamideayeni3

Message

I coordinate customer orders, freight documentation, and supply chain support.

Poland

Message

What I'm looking for

I'm seeking a customer service, order management, logistics, or supply chain support role where I can coordinate clients and carriers, maintain accurate records, use SAP and Excel, and contribute in a fast-paced international remote environment.

I've coordinated client and carrier service requests at Thames International, managing end-to-end freight and order documentation with 100% accuracy and improving service delivery efficiency by 20%.

With logistics training from the University of Gdańsk, I support order processing, shipment tracking, delivery-risk communication, and audit-ready records. I'm comfortable working across departments in fast-paced international environments using SAP S/4HANA, SAP Logistics Modules, Excel, and customer-facing communication.

Experience

Work history, roles, and key accomplishments

Junior Analyst & Office Manager

Thames International

Aug 2021 - Mar 2024 (2 years 7 months)

Acted as a key point of contact for clients and carriers, coordinating service requests and resolving complex queries, improving service delivery efficiency by 20%. Managed end-to-end freight and order documentation workflows with 100% accuracy and audit compliance, and designed a document management system that increased retrieval efficiency by 30%.

Customer Service Order Management Carrier Coordination Document Management Data Analysis Reporting Microsoft Office Excel Audit Compliance

Education

Degrees, certifications, and relevant coursework

University of Gdańsk

Master of Science, Logistics and Mobility

2024 -

Grade: 4.55/5.0

Pursuing an M.Sc. in Logistics and Mobility with a final grade of 4.55/5.0. Coursework includes Seaports and Shipping in Supply Chains, Forwarding, Supply Chain Management, and SAP S/4HANA in Logistics.