Taiwo Akintaju

I’m a detail-oriented and analytical professional with 3+ years of experience in customer service and logistics operations within structured, process-driven environments. I consistently ensure compliance with organizational policies, maintain accurate documentation, and spot process gaps and risks before they impact customers.

Most recently as a Fulfilment Associate at Amazon Fulfilment Centre Wroclaw, I executed order fulfillment with 95–99% accuracy, followed quality control procedures, and escalated discrepancies in products and documentation to support risk mitigation. Previously at Schick Lagos, I managed customer interactions across multiple channels, kept CRM records aligned with documentation and data protection practices, and helped drive consistent, policy-aligned resolutions through cross-functional collaboration.