Mostafa Boudguig
@mostafaboudguig
Results-driven professional with expertise in supply chain operations.
What I'm looking for
I am a results-driven professional with extensive experience in supply chain operations, order management, and logistics coordination. My background includes a Lean Six Sigma Green Belt certification, which has equipped me with the skills to enhance operational efficiency and customer satisfaction. I have a strong expertise in SAP ERP and Google Cloud Essentials, allowing me to effectively manage order processing and delivery control.
In my current role as a Carrier Operations Representative at RPM Europe, I facilitate communication between carriers and internal teams, ensuring seamless operations and cost efficiency. My previous experience as a Senior Process Executive at Cognizant involved processing customer orders and inquiries with high accuracy, while also analyzing KPIs to enhance service quality. I am adept at building strong relationships with stakeholders and proactively resolving issues to ensure smooth order-to-cash processes.
Experience
Work history, roles, and key accomplishments
Carrier Operations Representative
RPM Europe
Sep 2023 - Present (1 year 8 months)
Currently facilitating communication between carriers, customers, and internal teams to ensure effective shipping order execution. Responsible for managing order processing and logistics coordination, ensuring timely delivery and resolving any delivery issues.
Senior Process Executive
Cognizant
May 2022 - Sep 2023 (1 year 4 months)
Processed customer orders and inquiries with high accuracy and speed. Analyzed KPIs to enhance service quality and collaborated cross-functionally to maintain efficient operations while managing customer complaints.
Technical Method Engineer
MATIS AEROSPACE
Nov 2019 - Mar 2023 (3 years 4 months)
Executed the P2P process ensuring order accuracy and compliance. Managed supplier communications and negotiations, monitored resource integration into production, and tracked purchase requests.
Technical Method Engineer
Leoni Wiring System
Sep 2017 - Nov 2019 (2 years 2 months)
Analyzed product plans and implemented processes to meet customer specifications. Improved production line efficiency and facilitated training for production teams on new products.
Education
Degrees, certifications, and relevant coursework
University of Lorraine
Master of Science, Complex Systems Engineering
2022 - 2023
Pursued a Master of Science in Double Degree focusing on Complex Systems Engineering, which included advanced studies in systems analysis and engineering principles.
International University of Logistics and Transport
Master of Science, Industrial Engineering and Logistics
2021 - 2023
Completed a Master of Science in Industrial Engineering and Logistics, emphasizing logistics management, supply chain optimization, and operational efficiency.
IBN TOFAIL University
Bachelor's Degree, Industrial Production and Project Management
2019 - 2020
Earned a Bachelor's Degree in Industrial Production and Project Management, focusing on production processes, project planning, and management techniques.
Institute of Training in Automotive Industry Trades
DTS, Mechanical Engineering
2015 - 2017
Achieved a DTS in Specialized Technician in Mechanical Engineering, covering mechanical systems, automotive technology, and engineering practices.
Errazy Technical High School
High School Diploma, Mechanical Sciences and Technologies
2014 - 2015
Obtained a High School Diploma in Mechanical Sciences and Technologies, providing foundational knowledge in mechanical engineering and technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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