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Ewa NickiewiczEN
Open to opportunities

Ewa Nickiewicz

@ewanickiewicz

I improve supply-chain order fulfillment, customer service, and logistics processes for international customers.

Poland
Message

At Demant, I coordinate independent customers across supply chain and customer service, map processes, lead logistics-support workshops, and support continuous-improvement projects. I monitor order fulfillment in AX, QAD, and Navision, resolve delivery and price issues, identify EDI exceptions with IT, and prepare weekly OTD reports in Power BI.

Previously, I planned EU and non-EU transport, prepared customs-clearance documentation, and supported export customers at Demant. I also developed major client relationships and sales offers at Perfekt while working closely with production teams to meet customer requirements.

Experience

Work history, roles, and key accomplishments

DE
Current

Senior Independent Customers Coordinator

Demant

Jul 2021 - Present (5 years 1 month)

Process mapping in supply chain, LEAN ambassador, and PSP workshop leader. Coordinates order improvement processes, identifies EDI exceptions, prepares weekly OTD reports in Power BI, and trains new employees.

Education

Degrees, certifications, and relevant coursework

University of Szczecin logoUS

University of Szczecin

Bachelor, Roman Philology

2011 - 2013

Pursued a Bachelor's degree in Roman Philology, focusing on Romance languages and literature.

Tech stack

Software and tools used professionally

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